The layer between what your business already knows and the people asking about it.
Quana connects your documents, your database and your existing systems to an assistant your customers and staff can actually talk to — on your website, on WhatsApp, or inside the tools your team already uses. You keep the data where it is.
Point it at PDFs, spreadsheets, a Drive folder or a website. It answers from them and cites which document it used.
AGENTS THAT DO THINGS
Book a slot, look up an order, raise a ticket, update a record. Read-only by default; write access is granted per action. Ask about write access →
WORKFLOW AUTOMATION
Route an enquiry, summarise a day's messages, flag what needs a human. Runs on a schedule or on a trigger.
DEPLOY ANYWHERE
One configuration, several surfaces: website widget, WhatsApp Business, Slack, or inside your own app via API.
[02] LIVE ON THIS PAGE
Three assistants. One engine.
The assistant in the corner of this page is the same system running on the two demo sites below. Same retrieval, same guardrails, different knowledge and a different skin. Open them and try to break them.
SAANJH · D2C SKINCARE
Consultative product pick across a four-item range — ingredients, routines, batch and shipping questions.
> i have oily skin, is the dusk oil wrong for me?
Not necessarily — but not in summer. Oily skin
usually does better on the Bakuchi Serum year-
round and the Dusk Oil from November. Want me
to lay out a routine?
Appointment booking and clinic Q&A — hours, prices, directions — with a hard medical-advice boundary.
> मुझे धुंधला दिख रहा है, क्या ये मोतियाबिंद है?
I can't tell you what's causing it — that needs
an examination, not a chatbot. Dr. Dixit has
4:40pm free tomorrow. Shall I hold it?
Lead qualification and technical Q&A — what it connects to, what a deployment involves, what it costs.
> does this work with tally?
Yes — read-only, via the Tally ODBC connector or
a nightly export. Most SMEs start with the export.
What are you trying to let people ask about?
We have not met an Indian SME whose data was somewhere clever. It is in Tally, in Excel, in a WhatsApp group, and in one person's head. The first three we can handle.
IN
TALLYread-only · ODBC or nightly export
EXCEL / CSVwatched folder or upload
POSTGRESdirect, read replica recommended
GOOGLE DRIVEfolder scope, per-file permissions honoured
SHAREPOINTfolder scope
WEBSITEcrawl + re-index on a schedule
OUT
WEB WIDGETthe one on this page
WHATSAPPBusiness API, template messages
SLACKchannel or DM
REST APIyour own front end
Not on the list? Most things with an API take a week. Ask.
[04] GUARDRAILS
What it will refuse to do.
Every deployment gets a scope. Outside it, the answer is "I don't know, here's who does." This is configuration, not a promise.
SCOPE
It answers from your sources. Ask it something outside them and it says so rather than guessing.
ESCALATION
Defined handoff: a phone number, an inbox, a Slack channel, a booking. It never dead-ends a person.
NO ADVICE ZONES HARD REFUSAL
Medical, legal and financial deployments get a hard refusal boundary. The Drishti demo above shows one: it will not tell a patient what their symptom means.
AUDIT
Every conversation logged with the sources retrieved. Exportable. You can see what it said and why.
SCOPE CONFIG · ONE FILE PER DEPLOYMENT
[05] BUILT ON IT
Three products, not three slide decks.
Furmalities
QR-based pet identity. A scanned tag resolves to an owner-controlled profile; the assistant handles found-pet reports and owner notification.
LIVE · CONSUMER HARDWARE + MOBILE
Inavo
Guest requests for hotels. A dynamic QR in each room routes requests to the right department with escalation timers.
LIVE · DEPLOYED IN PROPERTY
Sitecraft
Multi-tenant website builder we use to ship customer sites, including the two demos above.
INTERNAL · POSTGRES, NESTJS
BUILD REVIEW · EVERY THURSDAYSITECRAFT · CMS TEAM
[06] TALK TO US
Book a call.
Quana
Haldwani, Nainital District
Uttarakhand 263139, India
